Billing and Plans

Manage your subscription, view invoices, and change plans from the Billing page.

Accessing Billing

Go to Billing in the sidebar.

Your Subscription

The Billing page shows:

• Current plan — Signal or Clarity for current public accounts; an older or internally provisioned account may show a legacy label
• Billing cycle — monthly, the only interval available for self-serve selection today
• Current period — when the billing period started and when it renews
• Status — active, past due, or canceled; an account created before checkout finishes may briefly show trialing

The signed-in Billing page and current account terms control. Contact support if the displayed plan or terms do not match the agreement.

Choosing a Plan

To subscribe:

1. Go to Billing.
2. Review the current Signal and Clarity plan cards.
3. Select the plan that fits your domain, session, and current ad-destination needs.
4. Complete checkout through Stripe.

Stripe handles payment processing. CleanClicks does not store your credit card details.

Changing Plans

Open the signed-in Billing page and select the plan you want.

If you already have a subscription, CleanClicks sends you into the Stripe billing portal's subscription update screen. That screen changes your existing subscription in place instead of starting a second one. Monthly is the only interval you can select today.

Review the Stripe portal confirmation before treating a change as complete.

Invoices

View and download past invoices from the Billing page. Invoices are generated by Stripe and include:

• Plan charges
• Any usage charge shown on the accepted invoice

Managing Payment

Click Manage subscription to open the Stripe billing portal where you can:

• Update payment method
• Change billing address
• View full invoice history
• Cancel subscription

Money-Back Guarantee

The first charge on your first subscription is covered by our 14-day money-back guarantee. If you are not satisfied for any reason, request a full refund at helpdesk@cleanclicks.io within 14 days of that charge. The guarantee applies once per customer. It includes a first annual prepayment where annual billing applies, but excludes renewals and overage fees. Refunds return to the original payment method. See our Terms of Service.

Overages

Reaching your monthly session allowance does not stop tracking. CleanClicks keeps collecting and keeps delivering events to your connected destinations past the allowance.

Your session usage against the allowance appears on the Billing page. For your overage terms, contact helpdesk@cleanclicks.io.

Cancellation

To cancel your subscription:

1. Go to Billing
2. Click Manage subscription to open the Stripe portal
3. Click Cancel subscription

Your account remains active until the end of the current billing period. After that, tracking stops and your configuration is retained for 90 days in case you resubscribe.

---

Next: Traffic Analytics