Billing and Plans
Manage your subscription, view invoices, and change plans from the Billing page.
Manage your subscription, view invoices, and change plans from the Billing page.
Accessing Billing
Go to Billing in the sidebar.
Your Subscription
The Billing page shows:
- Current plan — which tier you're on (Pulse, Signal, Clarity, or Command)
- Billing cycle — monthly or annual
- Current period — when your billing period started and when it renews
- Status — active, past due, or canceled (accounts created before checkout completes may briefly show "trialing")
Choosing a Plan
To subscribe, select a plan:
- Go to Billing
- Review the plan cards with features and pricing
- Click Subscribe on your chosen plan
- Choose monthly or annual billing (annual saves 10%)
- Complete checkout via Stripe
Stripe handles all payment processing. CleanClicks never sees or stores your credit card details.
Changing Plans
Upgrading
Click Upgrade on a higher-tier plan. The upgrade takes effect immediately. You're charged a prorated amount for the remainder of your billing period.
Downgrading
Click Downgrade on a lower-tier plan. The downgrade takes effect at the end of your current billing period. You keep full access to your current tier until then.
Switching Billing Cycle
To switch between monthly and annual (or vice versa), use the Stripe billing portal (accessible from the Billing page).
Invoices
View and download past invoices from the Billing page. Invoices are generated by Stripe and include:
- Plan charges
- Overage charges (if applicable)
Managing Payment
Click Manage Billing to open the Stripe billing portal where you can:
- Update payment method
- Change billing address
- View full invoice history
- Cancel subscription
Money-Back Guarantee
Every subscription is billed at checkout and backed by a 14-day money-back guarantee:
- Full refund of your first charge, for any reason
- Just contact support within 14 days of the charge
- No hoops — the refund is processed by our team, usually within one business day
Overages
If you exceed your plan's monthly session limit, tracking continues uninterrupted -- we never stop collecting your data at the cap. Your plan's overage rate is:
| Plan | Overage Rate |
|---|---|
| Pulse | $8 per 1,000 sessions |
| Signal | $6 per 1,000 sessions |
| Clarity | $4 per 1,000 sessions |
| Command | No overages |
Overage usage is shown on your dashboard. If you're regularly over your limit, upgrading is usually cheaper than paying overages — you can change plans yourself anytime from the Billing page.
Cancellation
To cancel your subscription:
- Go to Billing
- Click Manage Billing to open the Stripe portal
- Click Cancel subscription
Your account remains active until the end of the current billing period. After that, tracking stops and your configuration is retained for 90 days in case you resubscribe.
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