Connecting TikTok

CleanClicks sends conversion events to TikTok via the Events API. Like Meta, TikTok uses a manually generated access token.

Prerequisites

• A TikTok Ads Manager account
• A TikTok Pixel created in Events Manager
• Access to generate API tokens

Getting Your Credentials

Pixel Code

1. Go to TikTok Ads Manager > Assets > Events > Web Events
2. Select your pixel
3. The Pixel Code is displayed on the overview page (format: CXXXXXXXXXXXXXXXXX)

Access Token

1. On the same pixel settings page, look for Generate Access Token
2. Click to generate a token
3. Copy it immediately (you may not be able to see it again)

Connecting in CleanClicks

1. Go to Connections in your CleanClicks dashboard
2. Select your domain
3. Find TikTok in the Token Entry section
4. Paste your Access Token
5. Enter your Pixel Code
6. Click Save

Configuring the Vendor

After connecting:

1. Go to Configuration > Vendors tab
2. Enable TikTok
3. Verify the Pixel Code and Access Token are present
4. Save

How It Works

When a visitor converts:

1. CleanClicks captures the ttclid (TikTok Click ID) from the landing page URL
2. The conversion event is sent server-side to TikTok's Events API with the ttclid
3. TikTok matches the conversion to the original ad click
4. Customer data is sent as SHA-256 hashes for Advanced Matching

Limited Data Use

For visitors subject to CCPA, CleanClicks automatically sends limited_data_use: true to TikTok, restricting how TikTok processes that visitor's data.

Troubleshooting

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